Bethanie
Date of stay: 30th April 2025
Value for money it was really good but it did need some upgrades and basic maintenance. Could have been cleaner
Karin
Date of stay: 30th April 2025
Excellent lodge, comfortable, clean spacious amazing . Location excellent in the resort would definitely book again
Verified Guest
Date of stay: 30th April 2025
We booked here as the Premier Lodge we booked in to was described as accessible and wheelchair friendly, but the approach to the Lodge was difficult for my husband to negotiate, being curved and quite steep for a wheelchair. Once inside it was accessible to him using his rollator, but the toilet in the wet room was too close to the sink with no leg room for him to use comfortably.And as we left the staff who dropped off the clean linen for the next guests placed it right in the middle of the path out of the lodge!
Verified Guest
Date of stay: 27th April 2025
Great resort
Colleen
Date of stay: 27th April 2025
Great relaxing stay with great facilities for the prit
Verified Guest
Date of stay: 27th April 2025
Pity there waa a loose door handle on bathroom. Reported.but not fixed. Otherwise very comfy cosy lodge. Had to ask for lightbulb to be replaced, done quixkly.
Verified Guest
Date of stay: 27th April 2025
Lodge had everything we needed, it was clean, bright and spacious. The hot tub was clean and well maintained.
Martin
Date of stay: 27th April 2025
Nice lodge, well equipped. Some parts were tired, but it was mainly comfortable, spacious and we enjoyed our break!
David
Date of stay: 26th April 2025
Lodge showing signs of being tired, even though due to Cheddar Woods staff we had a fantastic time.Merely a suggestion, surrounding decking could undertake closer scrutiny before lodge becoming available for new incumbents.
Jan
Date of stay: 24th April 2025
Clean lodge but a little tired. Kitchen cupboard door had been removed rather than fixed. Location was perfect.
Emma
Date of stay: 23rd April 2025
Our accommodation was a fantastic size but a little disappointing cleanliness wise. It had an ant problem, mainly due to poorly hoovered living area carpets, lots of marks on the tables & dining chairs, mould around the toilets and shower. A strange smell greeted us & when we used the hoover we understood why. Clearly in the past wet carpets had been hoovered so it emitted a damp dog type smell, so this had caused the strange smell & meant we couldnt use the hoover during our stay.
Verified Guest
Date of stay: 21st April 2025
So happy with this resort. We usually book AirBnbs or Center Parcs and are 100% Hoseasons converts now! The location is spot on for day trips, the facilities available are leaner in comparison to Center Parcs but fantastic value for money. Every member of staff we interacted with was friendly, polite, informative and helpful. The resort was apparently fully booked but always felt quiet and service was swift. Lodges are well insulated and warm, if there was noise at night we never heard it. They are also well equipped and very comfy beds. 10/10.
KC
Date of stay: 20th April 2025
Comfortable, clean and modern lodge with adequate space for our family. Very good cooking and bathroom facilities.
Verified Guest
Date of stay: 20th April 2025
Would have been excellent all round if there had been instruction leaflets as to how to use the cooker and washing machine
Verified Guest
Date of stay: 20th April 2025
This lodge was tired and shabby
Verified Guest
Date of stay: 17th April 2025
Great lodge, stayed in same lodge on previous stay so thankyou following through on our request.
Verified Guest
Date of stay: 17th April 2025
We decided to choose a larger lodge with hot tub and unfortunately we were very disappointed as the lodge was very tired and in need of a bit of care and updating. Also the BBQ which was advertised with the lodge had no gas in the bottle and they didnt have any spare, which was very disappointing as the weather was glorious. Also no welcome pack or robes for the hot tub and the glass surround on the decking was covered in bird mess. The Brunel Premier Elegance Lodge definitely had lost its elegance ??
Jenny
Date of stay: 16th April 2025
Very clean and well equipped kitchen. Third bedroom (twin) was tiny, just 2 beds with no space between them and a very small wardrobe. Fine for 1 small person but not suitable really for 2 people to share.
Jamie
Date of stay: 16th April 2025
Our Lodge was lovely and clean upon arrival! We had a nice decking and plenty of room to enjoy! We were surrounded by lovely scenery, trees and animals, and the weather was pretty nice for a couple of days too. It was definitely comfortable. It's ashame we didn't think to book a lodge with a hot tub but all well. One of my family members allowed me to use theirs for a while. ????So yeah, pretty good. ????
Wendy
Date of stay: 16th April 2025
Lovely lodge, spacious, and has everything we could ask for.
Verified Guest
Date of stay: 16th April 2025
great value for money, it was one of the cheapest with a hot tub which is I think it was alittle more used than the last one we stayed in. However we had everything we needed and the was clean and tidy. The teens loved the hot tub and the space was ideal.
Verified Guest
Date of stay: 16th April 2025
The accommodation was spacious and had all required chocking equipment. Beds comfortable and nice hot showers. That were a few small things that needed fixing hot tub cover zip was broken so water kept going into the top and outdoor table was missing a glass top. They had run out of gas for bbq but staff did their best to try find a partially filled bottle from the site.
Franklyn
Date of stay: 14th April 2025
Overall the lodge is lovely and has everything you need. Lot of dust/webs down the side of the wardrobe in the main bedroom and all the beds have metal frames which are extremely noisy - you wake up every time you move
Jason
Date of stay: 14th April 2025
Very easy to use your website.
Craig
Date of stay: 13th April 2025
Very dated and not very well maintained.
Jaime Ann
Date of stay: 12th April 2025
Beautiful lodge with everything we needed. Very clean.
Diane
Date of stay: 6th April 2025
EXCELLENT ALL ROUND.
Susan
Date of stay: 3rd April 2025
We found this particular lodge quite tired, kitchen cupboard door missing, kitchen blind and curtains frayed ect. However we have booked this lodge again due to disabled facilities. Would be nice if this was attended too. 1
Emma Carter
Date of stay: 2nd April 2025
It was a lovely trip overall, just a couple of little issues here and there.
Emma Carter
Date of stay: 2nd April 2025
Great stay, very clean rooms, lovely location, would recommend!