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Southerness

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Southerness - Reviews

Verified Guest
Date of stay: 18th February 2024
Caravan nice,great staff and venue
Sandra
Date of stay: 4th November 2023
Great holiday. Staff were lovely, lovely location and value for money. Will be back ????
Sarah
Date of stay: 1st November 2023
We paid nearly £600 for our caravan Don when we arrived it was grubby, looked unclean. The bathroom was all dusty as if it hadnt been cleaned for a while, there was rubbish under one of the single beds. Glasses and cups needed a good wash before we could use them. The pictures on the website made it look much nicer than it actually was! Location was fine across from a small play park, we went up for the highlander breakfast which had half the items missing after we spoke to the girl at the bar she arranged for the rest of the items to come out.. would not recommend. You could chap fence posts in with the square sausage it was that hard and the bacon looked like it hadnt been cooked. Save your money! The pool was cloudy and had flies floating about in it, and 2 of the kids in our group became ill after swimming.. up all night being sick ! Entertainment at night was good and the kids enjoyed the arcade and soft play, but I wouldnt recommend this park to my friends.
Adam
Date of stay: 1st November 2023
Lodge was lovely in appearance surroundings beautiful, beds very uncomfortable settees to low sink in en suite not draining reported it to reception, they noted it but did nothing about it. Site was exceptional clean no problems there lodge was not adequately cleaned with blocked air ducts which I cleaned
Karen
Date of stay: 1st November 2023
Club house very expensive n not dog friendly. Pool access a nightmare, couldnt swim once as we hadnt booked our place, didnt know you had to so beware.
Verified Guest
Date of stay: 1st November 2023
Ok holiday will return again
Verified Guest
Date of stay: 1st November 2023
Brilliant holiday park for our young family. It had everything we needed to keep the kids entertained. The beach side location is stunning. Staff were very happy, polite and helpful. Entertainment and swimming was really good. The down side was that our new style caravan didn't look as nice as was advertised and wasn't cleaned properly when we arrived so that was a disappointment. The restaurant was very slow in serving food and was always dirty when we went in. The rest of the site was really clean. I would come back with my family again and recommend for families with primary age children.
Verified Guest
Date of stay: 1st November 2023
Amazing place, would definitely recommend it.
Verified Guest
Date of stay: 1st November 2023
Very tidy park with well stocked shop, laundrette and entertainment centre but caravan wasnt clean, fridge and freezer dirty and Lino was filthy. Carpeted areas were dusty and lots of debris, pots and pans were not very clean. This relies on person behind you being clean but should be checked. Waited til 5 to get in then spent two hours cleaning. Since Covid this whole idea of a later check in time for Covid cleaning has become a way to reduce the customers time in their accommodation and means nothing about any cleaning which is just a scam. But once clean we had a comfortable stay and all staff were helpful and friendly.
Verified Guest
Date of stay: 31st October 2023
Restaurant, placed strategically in the heart of the entertainment building and next to the arcade, is a great place to unwind. Or course it is expensive. But it is well lit, simple but inviting decor also helps keep things simple yet elegant. We had good fun there. They seem to be changing the lunch menu often and it is good. We tried dinner once which was good. Breakfast was a bit of a letdown - why can they not include 2 bread slices in traditional breakfast or al toast tell it upfront when taking the order - seems to puzzle me. Costa coffee there is a bit of hit and miss. While my son got the best hot chocolate one day, the next day it was watery and tasteless. Latte was similar.That said, overall a good place to be if you dont intend to cook in your caravan and want to use that time elsewhere.
Isobel
Date of stay: 25th June 2023
I loved my caravan it was great for kids and my dog, only thing was the bathroom door didn't lock but apart from that the caravan was lovely,
Pagan
Date of stay: 7th June 2023
Loved the caravan! So spacious and comfortable. Only annoying thing was all the curtains kept coming off their tracks
Kirsty
Date of stay: 28th May 2023
Large spacious lodge with sea views. Really big open plan living dining kitchen area with double patio doors. Large decking with plenty of furniture and tables for eating outdoors.Two bathrooms which is really handy. Comfy beds with quality covers and lots of white towels included with the lodge.
Isabel
Date of stay: 19th May 2023
Staff eating ice cream in reception when booking in more instructions needed for heating TV ect in van entertainment program advertised Bingo in evening went to play only to be told no bingo nice pool and very clean site
Pearl
Date of stay: 14th May 2023
The caravan was nice, it was clean and tidy on our arrival. Some of the curtains were hanging off but we fixed them. The oven had only one rack and there were no baking trays but apart from that everything was fine.
Marion
Date of stay: 7th May 2023
The holiday home was adequately equipped, clean and cosy with a good, easily controlled central heating system. All kitchen appliances worked as expected. (I take my own frying pan and knives as these are often not to the standard I like, but that's a personal choice.) TV coverage was patchy, sometimes excellent with many channels and sometimes unwatchable. Perhaps the strong winds we experienced might be to blame though.
Karen
Date of stay: 3rd May 2023
Holiday home was lovely.
Diane
Date of stay: 30th April 2023
Staff members unhelpful at times
Jackie
Date of stay: 20th April 2023
Caravan needs replacing as it is old and uncomfortable.
Gemma
Date of stay: 20th April 2023
Dirty and broken accommodation.
Kathleen, Dumbarton
Date of stay: 27th July 2020
Lovely spacious caravan, well equipped with crockery, cutlery and other cooking essentials. Beds were clean and fresh and lounge had cosy new carpet.

Only two minor issues were that the toilet seat kept breaking and the TV remote was a bit temperamental.
Jane, Kilmarnock
Date of stay: 24th July 2020
Great time. Will be back.
Aaron, Musselburgh, Uk
Date of stay: 20th March 2020
An amazing week away! I had a fantastic time, in a beautiful park and the staff made our week. However when I checked out I did walk into the door that said pull, I awkwardly pulled the door open and scurried away, not looking back. I bet I made the receptionist teams day!
Robert, Manchester
Date of stay: 24th February 2020
Great this is our second time will be going back again
Henry, Ayrshire
Date of stay: 14th October 2019
Overall a very enjoyable weekend
Michelle, Dunbar
Date of stay: 11th October 2019
Beautiful place and surroundings
Michelle, Glasgow
Date of stay: 30th September 2019
A lovely weekend. The solway view 3 lodge was spacious and was like a home from home. Fridge freezer wasnt the best but reported it, views where amazing and helped us have the chilled out weekend that we were hoping hoping for. Loved it that much we have booked again
Nikki, Gb
Date of stay: 27th September 2019
Lovely caravan. A bit of peeling on the furniture but nothing major.
Claire, Ayrshire
Date of stay: 23rd September 2019
We booked two caravans for 3 adults and 5 Children, the 3 bedroom Nith vans. They were lovely and clean and spacious. The site was great and enjoyed many of the family activities that were on offer. The pool was nice although slightly cool. I recommend the walk down the beach to the lighthouse and even though its not a very sandy beach its a nice walk, then up back through the village. It was our first time here so didn't venture far however there are lots of places to visit with the family. We have already booked up for next year.
Sarah, Glasgow
Date of stay: 20th September 2019
last time I was there was 24 years ago and I came back on the 16th sep till the 20th ( wish I stayed longer ) was so relaxing and the staff are very friendly and accommodating. only thing I would suggest is maybe a extra heater in caravan for those cold nights other than that it was was a great break away for myself and husband xx
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