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Looe Bay

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Looe Bay - Reviews

Edyta
Date of stay: 10th April 2024
Excellent place and service
Verified Guest
Date of stay: 10th April 2024
Clean enough, sofa very uncomfortable but usual for a caravan!
Verified Guest
Date of stay: 7th April 2024
On arriving I had to report a few issues.Felt like the caravan was dated and tired looking.I slept on the sofa as the bed had a dip in the mattress.The furniture was old and not appealing to the eye.The veranda had no gate which when booking with dogs you would have thought that would be a must even if booking with kids.Dont feel I got what I paid for and feel we were just put in the oldest caravan on the site in the muddiest spot. I have booked a kingsand before and it was much better and this has made us feel wee dont ever want to return.
Reanne
Date of stay: 7th April 2024
The only thing we would like is for the table to have chairs rather than stools
Verified Guest
Date of stay: 7th April 2024
We had a holiday booked leaving on April 1st to Friday the 5th of April 2024 at your Looe Bay park, however we left on the 3rd of April after having a very stressful stay, the first thing to mention is i called Hoseasons directly to book as online this is what is says to do if you have mobility problems, so i called and spoke to agent and explained that i didn't need a wheelchair accessible but i did need something that was accessible as i have a ankle that dislocates, i was advised that there was 3 steps to the caravans so we decided to book, as he said he would put a note advising that i needed a caravan that was Acessible, he then said that this would be sent through the Looe bay, i have attached lots of of pictures so you can see what we had to deal with, we arrive at the site after being told there would be parking opposite the van (there was not) we were met with just a mess all other vans had a pathway directly to the pavement but the one we stayed in which was number 2 did not there was no safe path to the steps, it was extremly dangerous for anyone, our daughters were slipping everywhere my husband slipped while carrying his ventilator and i was in a very tough position trying to get in, then when we did enter the caravan it was terrible it stank really bad, it had dirt and dust everyehere two of the duvets had mud and dirt all over them, when i complained and aksed if there was anything they could do they said they would bring new duvets which were again dirty, and i told them about my acessibility need and nothing was done. we booked this [holiday as 4 weeks agao i had suregery and we all needed a break and quite frankly i wish we hadnt bothered. sofa was incredibly dirty and stained, it had also collapsed in the middle2. the cushions were dirty and stained3. no mop (considering where the caravan is this is unbelievable)4. dirt in the shower5. no parking opposite when we were told there was6. cutlery was dirty7.radiator had dirt in it8 under one of the mattresses there was a a large piece of wood that had been left there9. dirt in the walls.
Verified Guest
Date of stay: 28th March 2024
Van was ok, site in wet weather abysmal.
Carole
Date of stay: 27th March 2024
We didn't even bother to go inside the caravan as the mud was so bad the caravan couldn't have been clean. While standing at reception to book in people were changing vans and saying the furniture inside was dirty. I can only presume some people chose to stay because they have no other option.
Jacqueline
Date of stay: 24th March 2024
The duchy was like home from home.The most comfortable mattress I have ever slept in away from home.Everything we needed in the kitchen. Even a whisk so I was able to make pancakes for breakfast ????
Verified Guest
Date of stay: 21st February 2024
Van was okay. A bit tired in places (lights were broken, sink leaking, repaired hole in wall) but comfy. Van needed a good clean generally as was grubby and felt like it had only had a wipe over rather than a clean before we arrived. kitchen floor was dirty as a result of mud comming into the van from muddy grass outside (from weeks of rain) and no availability of mops / clean mats etc
Verified Guest
Date of stay: 5th November 2023
Email of complaint has been sent
Verified Guest
Date of stay: 1st November 2023
We went there last year and this year and we going there next year to it was great
Alastair
Date of stay: 1st November 2023
Poor accommodation and site.
Val
Date of stay: 1st November 2023
Getting parked to book in wasn't very easy & security barking instructions as we queued was rather off putting. However the young lady who booked me in (only person who made booking allowed to) was pleasant & efficient. Lovely clean caravan, shame the seating was so uncomfortable, I have extra padding too!
Verified Guest
Date of stay: 1st November 2023
The dinning table was wasnt level. Sofa cushions had beads missing. Was expecting towels in the bathroom, they werent supplied. The caravan generally could have been a lot better
Verified Guest
Date of stay: 1st November 2023
Lovely holiday, a few things that needed sorting but reception got straight on it and were wonderful.
John
Date of stay: 1st November 2023
All staff very helpful and friendly. Caravan very comfy and clean. Entertainment was reasonable.
Richard
Date of stay: 1st November 2023
we were mislead thought the big window could be opened?we had a warm week so needed lots of ventlationsofa in livingroom very uncomfortablebut the bed was a lovely size
Andrew
Date of stay: 1st November 2023
Shower flooded our bathroom,could not get hold of anyone for hours,when I did get a reply it wasnt fixed for the next 25 hours and still was not when we left, had to clean it up ourselves and ruined our own towels which have now been binned. Restaurant food was ok but could not get over the the stickinesss of our our table it was like glue. Over priced for a weatherspoons rip off meal
Abigayl
Date of stay: 1st November 2023
A little small in the kids bedroom and should have free use of laundrette but otherwise lovely
Kelly
Date of stay: 1st November 2023
Caravan was nice but resort was lacking. Getting into pool was an issue, parking was difficult and security and pool staff were rude
David
Date of stay: 1st November 2023
Caravan cramped especially bedroom. Toilet very small.
Sebastian
Date of stay: 1st November 2023
Good place good staff
Louise
Date of stay: 1st November 2023
Certain things were not clean within the caravan. Including blood stained pillows The restaurant is only able to serve cold coffee from the coffee machine due to it not working and reaching temperature. And over priced sides for tiny portions. Entertainment was good, everyone seemed friendly enough. Lovely park for the children.
Annie
Date of stay: 16th July 2023
Comfy caravan well equipped
Angela
Date of stay: 16th July 2023
Very clean caravan
Christopher
Date of stay: 3rd July 2023
Did not get the Lanreath van we booked, no WiFi on site even though they advertise they have it, would not go back.
David
Date of stay: 26th June 2023
Caravan was a bit old and bodged up. Tape around the food top bits missing on sofa.
Janet
Date of stay: 29th May 2023
Nice caravan. No USB ports, otherwise had everything we needed.
David
Date of stay: 24th April 2023
Caravan needs to be updated although it was only two years old had burn marks in carpet in bedroom ill fitting carpet under table and just before we lleft i stripped tbe bed and there was mold on the pillows and stains on mattress the caravan is all so very small
Susan, Aldershot
Date of stay: 22nd August 2020
Fantastic time now planning our next trip to the holiday park for Easter
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