Finlake Resort & Spa - Reviews

Comfy and very clean. All you needed for a break away.Beds very comfy and loved the location of the lodge. Quiet and beautiful surroundings.

Very well equipped and very comfortable

The home we were in (Fairways 67), was what you'd expect from a larger static home really. 2 bedrooms, 2 bathrooms, a modern and functional kitchen space and a small living area. There was also a balcony with a fantastic hot tub, which was serviced daily and kept in great condition. The floors in the home were incredibly creaky and loud, and you cannot really fit a travel cot in either of the bedrooms so this home is not adequate if baby still needs to be sleeping in with parents. The showers were incredibly powerful - the most pressure I've had from a shower ever! Sofas were hard and uncomfortable for long periods. Kitchen table was redundant as there's not really enough space to use it. Bed was ok, but creaky. It was a nice surprise that the home came with a fitted washer-dryer. A really useful resource with a baby!

Good apart from having a few issues with the boiler, the hot water kept turning itself off

Lodge was tired & run down, and the cleaning was poor.

Everything was great.. the only downside was the bed was extremely hard but we added the spare duvet which helped

Although the facilities at Finlake were very good, the standard of our lodge was not deluxe as detailed before. I think we all ended up with bad backs due to the mattresses.

What we loved: A beautiful lodge nestled in the trees, which was clean and well-equipped. We enjoyed our afternoon at the spa and the staff were kind enough to bring out prosecco in flutes for my sister's special occasion. A beautiful walk to the lake. Friendly and helpful staff. Excellent facilities for dogs. Constructive feedback: Please could you improve the selection of vegetarian and gluten-free food at the cafe? - I could only have the cheesy chips! The hot tub at our lodge was nice and hot (and someone did come and check on it) but the jets were weak and the lights did not work. Finally, I understand that the interior of the lodges varies a lot because they are all privately owned; this meant that the photos on the website do not necessarily indicate what sort of layout/furniture/TV you will get (i.e. our TV was not smart so we couldn't access Netflix). I think, when you are paying so much money, you should be able to see exactly what you are getting (i.e. like on Airbnb). It shouldn't feel like a lottery! The sofas were very tired and not good for my mum's back. Overall though, a special family holiday and I would go back!

The lodge had everything we needed

Everything was perfect

Overall a lovely lodge. It could do with having its fridge/freezer, washing machine and cooker deepcleaned or upgraded. The frying pan specifically was very tired.The spa and sauna were great. Towels, bedding and so on were good.

Lodge very very poor qualityMattress was bigger than base of bed, hence poor sleep all week !!Ripped bedding Carpets filthy all throughout

Lodge wasnt the best. Needed abit of maintenance but not too bad. Hot tub was great though.

Accommodation excellent all you need is included. Hot tub and outside seating also excellent.

The lodge was absolutely incredible. Plus points - -Incredible views.-Hot tub and sauna under cover so even when rubbish weather we still got to enjoy.- lots of space and storage - all basic things provided ie hoover, big fridge, nice clean cooker and hob and basic pots and pans. ( if you do a lot of home cooking maybe take a extra pan as only one there) - lots of windows for good air flow- easy to clean floors in kitchen for any messes. Only downsides were - the bed and sofa were a bit dated so not such a comfortable sleeping / lounging experience - the key pass on our phones didnt work so we had to go to reception to get a physical key card but staff were incredibly helpful and let us in to drop our bags off and locked the door to make life as easy as possible however these things definitely didnt ruin the holiday and we still were looking at return dates on day 2 because it was soooo lovely.

Lodge needs some TLC , door handles being held on by 1 screw, toilet flush loose, bathroom door unable to lock, sofa arm broken, plant decoration broken . Could be amazing with some care and attention.

Fantastic holiday, 1st time here, really impressed with the lodge, we stayed in a comfort plus lodge. Would get one with a hot tub next time. Had everything in there, plus puzzles and book for rainy days. Good location as was very peaceful but not far away to beach for day trips. Pool was good had everything for all ages. Would go back again

The lodge itself: - Woodland View 28In a good location without passing traffic and not far from the central activities and well stocked.However the lodge was not the nicest we have stayed in and is in real need of some TLC so would advise not to stay in this lodge:- Outside area overgrown and not well maintained.- Outdoor furniture worn and broken and not very comfortable.- Outdoor umbrella was faulty so had to remain open throughout which wasnt ideal in an already small and shady decking area. Maintenance couldnt fix. - Hot tub cover was old and probably saturated with water as has become so heavy that it is impossible to lift and replace for one person. - Windows were all filthy and looked like theyve not been cleaned in months. - Patio doors were missing a key so could only open the one door. Called maintenance about this and they couldnt find or replace the key. - Cleaning wasnt the best, freezer was dirty. - Kitchen blind was disgusting and stained. - Bathroom ventilation wasnt working and would guess this has been the case for a while as there is a fair amount of mould in the bathroom corners and around the window. Generally the lodge was really run down and disappointing compared to lots of other lodges we have stayed in at Finlake. Having said that, none of the issues were big enough problems to spoil the holiday. Definitely wouldnt choose this lodge in future though.

Internal door handle of sauna is metal so gets hot - could cause a burn.

This unit had many problems, it was very tired and had a lot of problems. It smelt, the sink and shower were blocked the shower screen leaked. The knives were filthy and one of the towels was very dirty.

Beautiful lodge, a little worn in places and missing upper balcony but adequate. Loved the hot tub.

Lovely lodge. Very comfortable and clean

A bit small for a family of 6 and lacked some basics. We have visited finlake a number of times and never really get the same provisions at lodges. This lodge had no welcome pack and no spare bin bags. There was also no oven gloves or tea towel provided. Thats fine but it would be good to get consistency with what is provided. Generally though the lodge was clean and seemed fairly new. Outside area was large and well kept.

Had a lovely weekend away,The lodge was clean and well kept, Could do with a little bit of a paint touch up, but we stayed in a pet friendly lodge so thats to be expected

great weeks break, lovely site, we will return soon 100%

Considering it was the middle of the school holidays I thought the price was very reasonable, Caravan was a little bit tired but overall I cannot fault Finlake, site is immaculately tidy, great facilities, pools were lovely, most of the staff were friendly and helpful, got lucky with the weather which always helps. Me and the kids had a blast and Will definitely go back

The protector sheet on one of single beds was dirty!

Luxury lodge wasnt luxury!! So dirty, carpets was horrible had to wear shoes inside, sofa smelt and stains all over it. Bed was like sleeping on the floor. Cobwebs everywhere! Place was so horrible and dirty!!

As noted previously. Very dated property in need of upgrading throughout

Great accommodation has everything you need, dishwasher and washing machine.

Great site so clean and well maintained. Great facilities especially the swimming pools. Good location for days out to the coast and dartmoor. Lovely surroundings for walks with the dog. Would definitely return.

We have lovely holiday there?

We have been 3 times before, this being our 4th ! As always , it was amazing! The park , the accommodation , the surroundings, the people and all the amenities, makes this one special place . Thanks Finlake yet again we have made special memories to cherish for a lifetime.

Excellent holiday. Would highly recommend this site.

Lovely place to visit mist also add the staff we came across were very helpful, the house keeping staff were so efficient our mop was broken and within 15 minutes of me phoning them we had a new mop

Our holiday was great. The staff were very friendly and extremely helpful and the activities staff were super engaging and genuinely looked like they were enjoying themselves as much as we were. The only negatives I would mention (and they are minor), there weren’t many paths along the roads of the site so although walking on the grass and moving out the way of cars wasn’t a problem for us, those with younger children, buggies or wheelchairs may not find this acceptable. The walk to the stables being an example. The only other downside was the lack of evening entertainment or things for teens to do once the paid activities were over and the swimming pools had closed. There were 2 pool tables in the bar but that was it so if you haven’t come prepared with anything to do and aren’t planning on spending the evening off site there is very little for them to do. Other than that we had a fabulous week and will definitely be returning for a cheeky adults only weekend.

A lovely stay - lodges perfectly kitted out. Kids loved the pools and exploring - such a large yet quiet site. Super Staff helpful, calm and over the top with politeness. The only suggestion I would make is for a flat reasonable space for playing football which stays open while it is light say 9pm for older kids or teenagers.

Finlake never disappoints. Not been since all the new spa/pool etc added. Still lovely setting and with private lodges. The food at The Hub & The Retreat was faultless! Great to have eat in or takeaway options! Shop was well stocked (and even a huge variety of gins to choose from!
The only downside was that our lodge was very basic and not cleaned particularly well before we arrived. Could have done with some selves in the bathrooms to keep all our toiletries on. Hot tub was not in good working order either. Lovely & warm but jets didn’t work. Overall, we’d definitely be back!