We stayed in a pet friendly accommodation. Upon arrival, we noticed that every window on the place was wide open. Seemed a bit odd considering it wasn't hot outside. As we walked in the overwhelming smell of urine was present. We can't fault the maintenance people as they responded quickly and attempted to clean the carpet. They were so nice and apologetic. To be fair, it did help initially, but by morning if was awful again. We were not offered a different accommodation that evening, so we dealt with it for the night. The next morning we asked to be moved, which reception agreed to. The new accommodation was lovely. It was what I expected when we first arrived. Unfortunately the en suite toilet light was not working and maintenance never came around to fix it. But that was minor compared to the awful smell in the first place. It's completely unacceptable for anyone to be given an accommodation that smells like that did. The cleaning crew would have known this, and they left the windows open hoping nobody would notice. Aside from that the stay was good, nice location and nice food/drinks and service.

lovely holiday resort

Looking forward to coming back soon!

The location is fantastic for exploring the coast near Wadebridge, Padstow and Newquay. We also loved visiting the Eden Project and Lost Gardens of Heligan. Definitely planning a longer stay next time - really enjoyed it!

We stayed in a Hawthorn, but it felt more like an upgrade! The caravan was fantastic, especially the huge bedroom with an ensuite and walk-in wardrobe. Loved the balcony with furniture too. The spacious kitchen and living area, plus a dishwasher, made everything so convenient. Would definitely choose this type again whenever we go away.

Really enjoyed our stay, the site was lovely and super handy for exploring beaches.

We had a lovely stay and the caravan was really comfortable. Its a shame the facilities were a bit muddled because of the coronavirus, but honestly, thats understandable. The takeaway area was a bit hectic, but with everyone wanting food at once, its no surprise. The young girl running everything was doing a fantastic job!

Great spot, loved it

Very comfy chalets, plenty of space, everything you could want!

Overall, we enjoyed our stay, but the caravans position was a bit of a letdown. No afternoon sun on the decking and the main bedrooms darkness from close-by trees was a bit annoying.

Good quality, fair price

We had a lovely break, even with all the social distancing stuff in place.

We had a lovely stay overall, though the mattress on the double bed could do with replacing as it was a bit uncomfortable. The quilts inside the covers looked a bit worn out. Still, we'd come back for sure!

The weather was perfect, making for a fantastic holiday in a lovely spot. The beaches are stunning and, honestly, we mostly ate out instead of the on-site restaurant - we knew we could find better food nearby.

Great spot, highly recommend

We really enjoyed our stay here. The staff and amenities are lovely and the social areas are spot on. The only downside was the poor WiFi and signal-such a pain in this day and age!

Overall, we had a lovely stay. The place was clean and comfy, with lots of space. The lounge and kitchen are great. The bedrooms are decent, though the single beds are quite narrow for adults. Would be perfect for kids, though!

Looking forward to visiting again soon

The lodge was lovely, surroundings are really nice although at night it is very dark. I do understand it's in the countryside as we live in the countryside but the lighting outside the lodge wasn't good especially when you are taking the dog out for their last wee. We did take a torch but not everyone would.

We really enjoyed our stay at the lodge; it was charming and the area around it is stunning. However, we did find the outside lighting quite poor at night, which made taking the dog out a bit tricky-even with a torch, it wasn't ideal. We get its in the countryside, but better lighting would definitely help. Still, overall a lovely place!

Lovely location and good value for money, however the caravan we stayed (247) was very smelly. The heating also didnt work. We love the area but could not return to this accommodation.

We had a lovely day! The on-site shop was handy and the restaurant was nice, though a bit pricey. Staff were super friendly and very helpful.

Very relaxing stay

Great staff but the place was not for us. To little things to do.

Excellent relaxing holiday

Really enjoyed our stay, peaceful atmosphere and comfy caravan.

Lovely peaceful place, lovely caravan, had a great time

The sites in a really good spot, which we loved. The facilities are pretty decent and the caravan, Walnut, was spacious and spotless. Staff seemed to be giving it their all, even with the staff shortage affecting the pool and pub. Overall, a solid stay!

The caravan was horrible. It smelt terrible and we used to dread going back in the evening. Settee, duvets and bedding felt damp. We have had to wash all the clothes not even worn since we got home due to the smell.

The lodge was really lovely, though a bit worn around the edges. We had a small issue with the bathroom plumbing smelling a bit sewer-like, but the staff sorted it out quickly. Overall, a cosy stay with friendly service. Would come again!