St Ives Holiday Village - Reviews

Considering this was a luxury lodge should have towels included as a lot of other competitors lodges come with them.

Lovely place , and good spot as not over looked

The lodge was beautiful spacious and clean. Perfect for a family of 5

Shocking frankly hot tub broken and drained before wed even spent a day at the park staff unhelpful and rude the only helpful person was the girl in the shop on site absolute waste of time and money

Room was good enough. Table was broken, leaking roof during one night of heavy rain. Uncomfortable sofa. Wobbly toilet. Otherwise, the room was great. Very central, quite private for where it was.Nowhere near enough storage for a family of four. A caravan is a better option for storage.

Really lovely accommodation. The hot tubs are cleaned and maintained by the staff daily. The lodge was very cleaned and the appliances well maintained.

Blinds were broken in living room and bathroom, no curtains (this was a big problem and good job we had lots of blankets to put up), smell coming from the sink all the time despite trying to get rid of it etc. Overall though, great size, comfortable. Lots of room for us all, clean and lots of storage. Dishwasher and washing machine to use too. Shower was okay. Clean bedding etc was great. Decking area was great.

Poor. All round poor. Dirty. Sent photos and heard nothing back

Double bed needs to be a little bit bigger and needs a thicker mattress on the sofa bed.

We did find a childs top and some deodorant from the previous,

Our accommodation was very nice, comfortable and clean. Location was spot on for a base for tripping around. Highly recommended, will definitely be returning

Overall fab clean lodge

Hot tub didnt fully function, outside light didnt work, inside was cold (heating didnt work) and infested with bugs.

Our family was looking forward to our stay at St Ives Holiday Village, but our experience was extremely disappointing due to serious issues with our accommodation and how our concerns were handled. I feel it's important to share the details of our experience.The '2 Bed Silver Bungalow' we were given had significant problems:Spider-Infested: The property was overrun with spiders and cobwebs.Filthy Conditions: The bungalow was dusty, the windows were dirty, and we found insects inside.Broken Fixtures: The bathroom mirror was broken and had been removed, leaving us without one for our entire stay.Unpleasant Smell: A persistent, foul odour lingered in the property.We reported these problems to staff upon arrival, but they were unhelpful and made only excuses, doing nothing to resolve the situation. We were forced to endure these conditions for our entire holiday.To make matters worse, the Senior management staff was rude and dismissive when we checked out. The poor hygiene, combined with the unprofessional behaviour from management, ruined our holiday. This park appears to have serious issues. We would advise others to be cautious before booking.

As previous. In addition: Sofa bed not particularly comfortable to sleep in, and presumably there was meant to be a base under the cushions when using as a sofa. This being missing meant it wasnt overly comfortable to sit in either. Otherwise, great. Just a little small for us in the context of our family / ages of the kids.

The bed i found to hard and the sofa was incredibly uncomfortable the table unfortunately didn't work

Spotless accommodation. Perfect for two. Hot tub was clean. Really can not fault

Happy with accomodation, had everything you needed from cutlery to spare bedding! Just dont forget your own towels.

Comfortable and bright

Looking forward to returning next year, definitely our plan.

Really enjoyed our stay, it was just what we needed.

Everything was spotless when we arrived and it had all the gear we needed.

Great lodge and great hot tub. Clean and ready to go when we arrived.

The lodge was very nice. Although the double bed comfort and general conditions could have been a little better for a gold. Also just a heads up the dishwasher is only a slim line. But better then not having one. Overall lovely break away though.

Chalet was good value for money could do with a door stop for front door.

Really enjoyed our stay here

The lodges are kept in a high standard for a relaxing break

Honestly, we had a great experience. The caravan was really lovely-if it was a silver, Id be curious to see what the next level up looks like. Definitely worth it!

Only thing we didn't have a sliding door but it was a great week and hopefully returning later in the year fantastic job by all

Relaxing break, well worth it, highly recommend.

Will book again

Good holiday could do with more amenities like a coffee/tea shop as I could not get a drink mid morning. More childrens outdoor things to do .we found a little park in the woods could do with a slide and swings. But it was a lovely clean park caravan superb

Reception staff were very helpful
Especially with the bus info

Beautiful site. We had Diamond lodge with hotub. It was immaculate and realy lovely top class. Lovely welcome pack as well.

We found the staff helpful and pleasant