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Denbighshire » Caerwys

Plas Isaf Lodge Retreat - Reviews

What guests say about their stay at Plas Isaf Lodge Retreat, rated 4.8 out of 5.

  • 4.8 Visitor Rating
  • Sleeps up to 8
  • Pets 3
  • Hot Tub
Plas Isaf Lodge Retreat, CaerwysPhotos & lodge info

Visitor Reviews of Plas Isaf Lodge Retreat

4.8
Visitor Rating out of 5

30 reviews from guests who stayed at Plas Isaf Lodge Retreat.

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Verified Guest
Date of stay: 27th September 2025
Feefo

The place is immaculate but just seems to be nothing there for the kids and amenities.

Verified Guest
Date of stay: 21st September 2025
Feefo

Great location, easy access to Welsh expressway so it was ideal for visiting the area.

Sue
Date of stay: 21st September 2025
Feefo

Very peaceful break in lovely surroundings

Jessie
Date of stay: 16th September 2025
Feefo

We stayed in the Draig Premier lodge for 2 people at Plas Isaf. From the moment we arrived, we were greeted with kind customer service and found the lodge to be exceptionally clean, we were really happy with the overall appearance.On the day of our stay, I received multiple calls confirming our arrival time before 5pm. Check in is from 4pm so this is a very small window if there is traffic. We arrived before 5pm so I am unaware if there is an additional charge for late arrivals. The lodge itself was well equipped with everything youd need to cook meals, including a dishwasher and washing machine. One dishwasher tablet, one toilet roll, and a small dishwashing liquid were provided, so Id recommend bringing extras. My only small frustration was that the lodge only came with two of everything. Two mugs, two plates, two forks, etc. While it makes sense for a two-person lodge, it meant we couldnt make practical use of the dishwasher and little things (like needing a separate knife for buttering toast at breakfast) were slightly inconvenient. That said, the kitchen supplies themselves were excellent overall.One thing to note is that there were no cleaning products provided. No antibacterial spray, cloths, hoover, or brush. The rules sent before arrival clearly state that the lodge should be left as you found it, which I was more than happy to do, but this was difficult without basic supplies. In the end, we had to go to the supermarket to buy our own.The TV setup was fine but limited, there was no way to add Netflix, and screen mirroring didnt seem to work. However, the Wi-Fi worked really well, and there was Samsung TV Plus with some films and series available.The hot tub was spacious and well maintained every morning and one of the best weve been in. The only downside was that it felt very overlooked in the daylight, as the lodges opposite and next door could see in.The bathroom was spacious and modern. We werent able to get the bath working during our stay, but when I enquired, I was reassured that if we had called out of hours, someone would have come to help. Apparently, the taps just needed more force, but I was nervous about breaking them.The park itself had such a calm and relaxing atmosphere, and the location was ideal for exploring nearby villages. Overall, we really enjoyed our stay and would definitely return.

Julie
Date of stay: 15th September 2025
Feefo

Lodge was very comfortable had everything you need for a self catering holiday

Rita
Date of stay: 15th September 2025
Feefo

We had a really good holiday, quiet and peaceful. Views are lovely. We didn't have to travel to far to find places to visit. We would definitely recommend this site and it's lodges.

Helen
Date of stay: 13th September 2025
Feefo

Only single fault is a lack of mirrors other than in the bathroom Drying your hair without a mirror seems like a bit of a small moan but thats the only fault we found

Verified Guest
Date of stay: 7th September 2025
Feefo

Lovely lodge would definitely return

Verified Guest
Date of stay: 3rd September 2025
Feefo

See previous statement

Verified Guest
Date of stay: 1st September 2025
Feefo

We encountered a few problems in our lodge and the reception team could not have been more helpful

Verified Guest
Date of stay: 27th August 2025
Feefo

Lodge was lovely and well furnished. However there were only exactly 4 of everything and it would have been helpful to have a spare knife for butter etc. could also do with a pair of tongs for cooking. Bedding was clean and fresh however there were some stains (like ink?) on one set of sheets but not fresh. Towels were clean and small toiletries were provided

Rachel
Date of stay: 25th August 2025
Feefo

The flooring definitely needs replacing as couldnt walk round with no shoes on for risk of catching toes but the rest of the lodge was great maybe provide more than exactly 4 sets of everything cutlery and glasses plates wise as you spend a lot of time washing things to reuse. I also think when you have a booking with two children the second bedroom should have the bed split into two separate beds rather than made up as a double wasnt ideal with a girl and boy aged 15 and 11 to share a double bed

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