Sundrum Castle

Wouldn't go again

Accommodation and site was excellent. Entertainment staff and bar staff were also excellent but short staffed. few nights entertainment 1 guy trying to do kids entertainment and do DJ box. Also 3 bar staff trying to do 2 bars and serve food at same time to a packed weekend.

The park was good and the caravan was clean

Great size caravan facilities really good for two people and dog but I was just unlucky it smelt like damp dog smell and was getting bitten . Got moved right away staff were amazing and security staff .

tired, dated & dirty

Caravan could do with a deep clean, dirty sofas and carpets. Bed uncomfortable and squeaked everytime I moved.

The caravan was old, tatty,with bits missing off furnishings. There weren't any hooks for coats or clothes apart from a pair in the single bedrooms on the wardrobes which hung over the beds, so not a lot of point. The beds were uncomfortable as well. The hooks in the utility room were just holes in the wall where they had fallen out. There was only the towel holder in the bathrooms, so nowhere to hang your clothes.The window seals on all the windows were broken so it blew a gail through them. We had to put the spare bedding up against the bedroom ones so the room wouldn't be so cold and draughty.The settee was very uncomfortable, we got a numb bottom after a while. The carpets were stained from other visitors.The kitchen was nice and clean and had everything you needed. The oven was cleanish, needed a scrub to get the shelves back shiney, and I didn't use the tray, just in case.Over all not very good considering we paid a lot for an old caravan PLUS extra for having a dog! So had to pay extra for an old caravan that shouldn't be on the site just because we had a dog.There must have been a better caravan on the site we coild have had, but they never gave us an option when complained.Wouldn't go to that site again.

Be careful if you are taking a baby with you. Just make sure the caravan has room for a cot if you need one.Other than that, the holiday was good and baby enjoyed it.

We had the best time thank you. The caravan was fab

Very nice caravan, would have liked a dvd available. Very well prepared for arrival. Although we waited nearly an hour to get our key

Great caravan for our needs of a family of 4.

The caravan was very well set out as the master bedroom was at the other side of the van than the other rooms giving some privacy but the van had obviously been well used with glass missing in the cabinets and kitchen drawers wobbly and not attache properly. Overall though, it was a nice van

Holi was great,went for dinner ,on the sun,they had run out of most stuff on the menu??,..my niece owns a taxi,only car she has,had to take signs off,which a thought was rediculous as only site ive been too that makes u do this...apart from this holi was great !!

Great family holiday with lots to do on site and nearby. Would like to come back next year when hopefully everything is open.

Good caravan like new

Great holiday no complaints. Just a shame current regulations meant nothing open.

The caravan was very clean,spacious and comfortable

Accommodation was excellent. Holiday Park was not so good.

The caravan had everything we needed, the only complaint we had really was that we were situated next to a large bush that meant we had a lot of bees and wasps flying around so couldn't enjoy the veranda as much as we would have liked.

Fun and relaxing break

We asked to get up graded and the lovely lady had put us in a Caravan not to far from the complex, thank you for that. Yes the staff were friendly and happy in what they were doing. The Lady who was working in the Arcade with blonde hair, wore it in a ponytail and wore glasses sometimes. She was absolutely brilliant such a lovely lady. We even told her that on our last day. We would go back and hopefully next time there will be plenty to do.

Would definitely be back great place fantastic surroundings, great friendly staff , a lot for younger kids not so much for teenage years but my son had a ball

The whole place felt well run, the staff were very helpful and polite

Food was hot and tasty.
Clean plates all round

the Alford caravan was lovely

My family and I had a great holiday making amazing memories together.

Excellent caravan park, plenty to do onsite. Ideal location. Didnt try the restaurant or takeaway. Would visit again.

Great place to go exploring Ayrshire.

Caravan was spotless and beds very comfortable

Had a great holiday overall, been coming here for around 5 years and will continue to do so.

Loved every minute only complaint caravan couch and carpet stank of dog